Dell recalls exploding batteries

Tuesday August 15, 2006 in: Toys For The Boys Tag(s):

Technorati Tags: dell, gadgets, computers

After that embarrassing and controversial explosion of a Dell laptop in Japan last June, Dell is in the news once again as it formally announced a recall of more than four million lithium-ion batteries that are believed to be potentially hazardous.

Mobilized.com tells the story.

Although no official statement has appeared, The New York Times (NYT) says the company and the US Consumer Product Safety Commission (CPSC) have both confirmed the recall.

According to the report the said lithium-ion batteries were manufactured by Sony for use in Dell laptops between April 2004 and July 18 of this year.

Dell sold the batteries in 2.7 million laptops sold in the U.S and another 1.4 million sold overseas - equal to about 18 per cent of all Dell laptops made during the period and potentially costing the company as much as US$300 million to replace, says the NYT.

I don't know if this type of publicity has helped Dell in promoting its products but from the looks it, the company's reputation has been badly ruined by all these fuzz and so it follows that the shameful event that happened two months ago may have affected the company's cash inflow.

Dell looks like it's really in a very bad shape as of the moment. Not to mention the fact that Dell customers have always been complaining about its awful customer service ever since. If this sort of thing continues, Dell would certainly lose its client base and might as well consider going out of business.

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